Career

At Safar Mentor Pvt. Ltd., we are committed to providing seamless, personalized travel experiences for explorers across the globe. Combining innovative technology with our deep love for travel, we aim to simplify journeys and make every trip extraordinary. We offer a vibrant, collaborative work environment where creativity, passion, and growth are highly valued. Join us to be part of a team that continuously redefines travel, with opportunities to innovate, develop professionally, and contribute to the future of this dynamic industry. If you're driven by a passion for exploration and customer satisfaction, Safar Mentor is the place for you.

Job Description
  • Experience: 2-5 yrs
  • Job Location: Delhi
Roles and Responsibilities
  • Develop and maintain a client base by identifying and acquiring new customers through various sales channels.
  • Provide personalized travel consulting and create customized travel itineraries based on client preferences, budgets, and schedules.
  • Sell and promote travel services, including flights, accommodations, car rentals, and tour packages.
  • Upsell and cross-sell additional services such as travel insurance, premium packages, and local tours to maximize revenue.
  • Build strong relationships with travel suppliers and negotiate competitive rates for clients.
  • Meet and exceed sales targets through proactive selling and excellent customer service.
  • Stay updated on travel trends, destinations, and industry regulations to provide expert advice to clients.
  • Handle bookin-g changes, cancellations, and travel disruptions with efficiency and professionalism.
  • Resolve client queries, complaints, and travel-related issues in a timely manner.
  • Use CRM tools to manage customer data, track sales performance, and report sales activity.
  • Collaborate with internal teams (marketing, operations, customer service) to ensure smooth client experiences.
Desired Candidate Profile
  • Any graduate/post-graduate.
  • Excellent customer focus strong communication skills, self-driven and has a passion to pursue a career in travel.
  • Excellent negotiation skills.
  • Highly motivated individual who can deliver continuously under a target driven sales environment.
  • Sound knowledge of domestic and international travel trends.
  • Degree in Hospitality, Travel, Tourism, Business or relevant field.
  • Personal travel experience will be an advantage.

Role: Operations - Other
Industry Type: Travel & Tourism
Functional Area: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
E-mail: [email protected]
Contact No: +91 1204985705
Click here to apply

Contact Information

F-2 Shipra Azure Kaushambi Ghaziabad UP 201010 IN

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